Why do we need Sermon Companion if we already have a CD/tape ministry?
Sermon Companion is a great supplement to an active CD and tape ministry. Sermon Companion provides a way for your church members and visitors to have instant access to your complete library of sermons without having to purchase any CDs or tapes.
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What type of computer or internet connection is necessary to listen to sermons online?
Any computer with the ability connect to the internet and run Windows Media Player can be used. This includes both Mac and windows-based computers. Dialup, DSL, or broadband (high-speed) internet connections will all work.
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Do I need any special software to listen to an uploaded sermon?
Sermon Companion uses Windows Media Player that is included with the Windows operating system. If you do not already have Windows Media Player installed on your computer, you can download it free from http://www.windowsmediaplayer.com/ .
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What audio file formats can be uploaded?
Any audio file in WMA (Windows Media Audio), MP3 and WAV format can be uploaded into your Sermon Companion account.
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How long does it take to upload a sermon?
Sermon Companion provides an upload status monitor that displays the elapsed time and estimated completion time while the file is being uploaded. Specific upload time varies depending on your internet connection speed and the size of the audio file. For example, a 55 minute sermon with a file size of 50.7 megabytes can be uploaded in 15 minutes using a 256kbit/s upload speed (a typical broadband upload speed). Note that your broadband upload speed is typically slower than the advertised download speed.
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How many users can download sermons from Sermon Companion?
The number of users that can access and download sermons from Sermon Companion is unlimited.
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Is there any charge to download or listen to sermons from Sermon Companion?
No! Downloading and/or listing to sermons already stored on a valid Sermon Companion account is absolutely free.
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Is there a way to view the sermon text while listening?
No, only the text of the Bible references are shown while the sermon audio is playing. Sermon Companion Pro (coming soon) provides online access to sermon text, Bible text, audio, video and supplemental Powerpoint slides.
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Who will be able to access my sermons stored on Sermon Companion?
Your sermons will be accessible to anyone with an internet connection. A unique web address is assigned to each Sermon Companion account. This web address can be linked to from your own website, or can be typed into the address field of your browser.
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How can I link to Sermon Companion from my own website?
A unique web address is assigned to each Sermon Companion account. Use this web address (URL) to put a link on your website. Sermon Companion supports both framed and non-framed web pages.
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Can I make my own CD of a sermon from Sermon Companion?
Yes, if you have a CD R/W drive and software installed on your computer. The sermon must first be downloaded to your computer, then it can be copied to a CD using software such as Windows Media Player.
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Can I order CDs of sermons on Sermon Companion and have them shipped to my home?
This service is not available at this time. If you are interested in this capability, please click on the “Contact Us” link and let us know.
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Does Sermon Companion backup the sermons that are uploaded?
Yes.
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Can I download sermons from Sermon Companion and save them on my computer?
Yes, sermons may be downloaded and stored on your computer. To do so, first click on the sermon name, then click on the “Download Sermon” link that appears below the Window Media Player display. If the sermon plays instead of downloading after clicking this link, right-click on the link, then select “Save Target As…”.
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How many users can download sermons from Sermon Companion simultaneously?
I don’t know, but so far we haven’t been able to break it.
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Is there a way to control who has access to my sermons on Sermon Companion?
There are no access controls available with Sermon Companion. A password protection feature is available with Sermon Companion Pro (coming soon).
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Will it work with dialup?
Yes, listening to audio sermons with a dialup connection works. Uploading sermons with a dialup connection, however, is not recommended due to the long upload times.
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Is there a way to upload and view the Powerpoint file that goes with the sermon?
Only Sermon Companion Pro (coming soon) provides the capability to view Powerpoint slides along with the sermon text, Bible text, audio, and video.
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Can I upload a video file of a sermon?
Sermon Companion Pro (coming soon) will have the capability of uploading and playing video files.
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Do I need a credit card to purchase Sermon Companion?
Yes, at this time the only way to purchase Sermon Companion is by using a credit card. We accept VISA, MasterCard, American Express and Discover.
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How do I cancel my subscription?
To cancel your subscription, you must contact our sales department using the ‘Contact Us’ link on the main page. Please include the name of your church and your username with your correspondence.
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Is there a money back guarantee?
If you are dissatisfied for any reason, you may cancel your subscription at any time and will receive a prorated refund.
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What happens to previously uploaded sermons if I cancel my subscription?
Your sermons will be made available for access by the administrator only for a period of 30 days after cancellation. After 30 days, the sermons will be removed from our servers.
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